Release management best practices
Monday, March 31st, 2008The following are best management for release management:
a. Horizontal changes (including network, security changes) needs due diligence before changes are made
b. High-risk changes are to be planned well and preferably deployed in phases with the business owners on the phone or conference room
c. Communication is key - Release management has to ensure that the impacted departments are communicated well before the release.
Lastly, d. After the release is complete, the business or impacted users should know the release is completed and the necessary internal portal or database is updated with the new information - without which team members with previlege access may un-intentionally roll back the changes performed.